Privacy Policy
MAIA London (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.maia-london.co.uk] (the “Site”), make a purchase, or interact with our services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you use our site or services:
Name
Email address
Postal address
Phone number
Payment information (e.g., credit card details)
Purchase history
1.2 Non-Personal Information
We may also collect non-personal information about your visit to our site, such as:
Browser type
Device type
IP address
Pages visited on our Site
Time and date of visits
2. How We Use Your Information
2.1 Personal Information
We use your personal information to:
Process and fulfil your orders
Provide customer support
Communicate with you about your orders and our products
Send promotional emails and offers (you can opt-out at any time)
Improve our products and services
2.2 Non-Personal Information
We use non-personal information to:
Analyse and improve our Site’s performance
Understand user behaviour and preferences
Enhance user experience
3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our Site, conducting our business, and servicing you. These providers are contractually obligated to protect your information and use it only for our specified purposes.
3.2 Legal Requirements
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Security of Your Information
We implement various security measures to maintain the safety of your personal information. Your personal information is stored in secured networks. It is only accessible by a limited number of persons with special access rights to such systems and must keep the information confidential. Additionally, all sensitive/payment information you supply is encrypted via Secure Socket Layer (SSL) technology.
5. Your Rights
5.1 Access and Correction
You have the right to access and correct your personal information. You can do this by contacting us at info@maia-london.co.uk.
5.2 Opt-Out
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in each email or by contacting us at info@maia-london.co.uk.
5.3 Data Deletion
You may request that we delete your personal information by contacting us at info@maia-london.co.uk. We will take reasonable steps to delete your information, except where we must retain it by law.
6. Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MAIA London
Email: info@maia-london.co.uk
Address: MAIA London, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ